Terms & Policies

  • There are NO REFUNDS on any/all repairs, cleaning, alterations, dyeing, stretching, etc. ALL PROCEDURES ARE FINAL SALE. All work performed cannot be undone and returned back to its original form.
  • It is the CLIENT'S RESPONSIBILITY to check their receipt for any discrepancies. Store must be alerted within 24 hours of ticket issue date/time for any customer requests for changes to item(s).
  • We cannot guarantee that all shoe repair/accessory repair/alterations request will meet products original condition/aesthetic.
  • Someone must be present at the address to accept/sign for your item(s).
  • Art Of Sole is not responsible for any loss or damage to items once they have been signed over to your delivery address.
  • Art Of Sole is not responsible for late delivery through third party companies such as (FedEx, USPS, UPS) ect